Terms and Conditions
Welcome to letterfromsantasshop.com (“we,” “our,” “us”). By accessing or using our website and services, including purchases of Letters from Santa and related products, you agree to be bound by the following Terms & Conditions. Please read them carefully.
General Use
By using this site, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian. You agree to use this site only for lawful purposes and in compliance with all applicable laws.
Orders & Payments
All orders placed through our site are subject to acceptance. We reserve the right to cancel or refuse any order. Payments are processed securely through a third-party payment gateway; we do not store your credit card information.
Shipping & Delivery
We make every effort to deliver your order promptly. To guarantee Christmas delivery, orders must be placed by December 15. Shipping times may vary depending on location and carrier. Please review our Shipping Policy for more details.
Returns & Refunds
We want you to be happy with your purchase. Please refer to our Return Policy for instructions on returns, exchanges, or refunds.
SMS/Text Messaging Program (Carrier-Required Disclosures)
By providing your phone number and opting in, you consent to receive recurring SMS/text messages related to your orders, promotions, and updates.
- Message frequency may vary.
- Message and data rates may apply.
- To opt out, reply STOP to any message. For help, reply HELP or contact us directly.
- Consent to receive text messages is not a condition of purchase.
Privacy
Your use of this site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any damages arising from the use of our site or products, including but not limited to indirect, incidental, or consequential damages.
Intellectual Property
All content on this site — including text, graphics, logos, and images — is the property of letterfromsantasshop.com and protected by applicable copyright and trademark laws. Unauthorized use is prohibited.
Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted here with a revised “Last Edited” date. Continued use of the site constitutes acceptance of any changes.
Contact Information
If you have questions about these Terms & Conditions, you may contact us at:
Email: santa@letterfromsantasshop.com
Phone: (863) 546-1572
Website: letterfromsantasshop.com
Last Edited on 09/26/2025